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Small Business Boot Camp - Session 257 - How to Manage and Navigate Challenging Customers
Having a customer service business can bring demanding customers that feel impossible to satisfy. However, how you handle them makes the difference between a negative or positive review, a repeating customer, and the overall health of your business. You’ll learn how to:
- Understand customer needs
- Apply the eight Standards of Trust and keep customers
- Prevent issues
- Manage difficult customers
- Request customer reviews
- Recognize when you need help

Jan 10, 2023 09:00 AM in Arizona

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